BazaarVoice

BazaarVoice

Website : http://www.bazaarvoice.com/fr/

About us
Bazaarvoice helps brands capture, analyze and act upon social data, and enables authentic customer focused marketing.

Selected list of retail KPIs where BazaarVoice has an impact

Marketing

  • Customer loyalty rate

Marketing e-commerce

  • Unique versus returning visitors rate
  • Average client requests resolution time
  • Number and quality of reviews

Sales

  • Customers retention rate

Selected list of departments that might have an interest in using BazaarVoice

E-commerce

  • After Sales Management

Marketing

  • Digital Marketing - Community Management
  • Marketing

Store operation

  • Customer Service Management

Selected list of retail objectives where BazaarVoice can contribute

Marketing

  • Customer Relationship Management