Critizr

Critizr

Website : https://critizr.com/

About us
Critizr is an application that enables consumers to make suggestions or pass on ideas to retailers instead of client satisfaction surveys.

Selected list of retail KPIs where Critizr has an impact

Marketing

  • Customer loyalty rate

Marketing e-commerce

  • Unique versus returning visitors rate
  • Number and quality of reviews
  • Average client requests resolution time
  • Evaluation score

Sales

  • Customers retention rate

Selected list of departments that might have an interest in using Critizr

E-commerce

  • After Sales Management

Marketing

  • Marketing Management
  • Marketing

Store operation

  • Customer Service Management

Selected list of retail objectives where Critizr can contribute

Marketing

  • Customer Relationship Management