Dexem

Dexem

Website : https://www.dexem.com/

About us
Dexem is a platform proposing several digital tools enabling the management and the analytics of phone calls.

Selected list of retail KPIs where Dexem has an impact

Marketing

  • Customer loyalty rate

Marketing e-commerce

  • Unique versus returning visitors rate
  • Website traffic
  • Average client requests resolution time
  • Number and quality of reviews

Sales

  • Customers retention rate
  • footfall

Sales e-commerce

  • Average basket e-commerce

Selected list of departments that might have an interest in using Dexem

E-commerce

  • After Sales Management

Marketing

  • Advertising
  • Marketing
  • Marketing

Store operation

  • Customer Service Management

Selected list of retail objectives where Dexem can contribute

Marketing

  • Customer Relationship Management
  • Customer targeting