Beamy - Dexem
Dexem

Dexem

Website : https://www.dexem.com/

About us
Dexem is a platform proposing several digital tools enabling the management and the analytics of phone calls.

Here is an example of 5 KPIs, selected by Beamy, which are impacted by Deliveree Dexem :

E-commerce

Sales e-commerce

Average basket e-commerce

Shopping cart churn rate

Conversion rate e-commerce

Site traffic


Marketing

Customer satisfaction rate

Customer loyalty rate


Point of Sale

Sales per sales advisor

Sales

Footfall

Average basket

Conversion rate


Human ressource

Absenteeism rate


Stock

Time for inventory

Out of stock rate

Here are 3 departments that are likely to be interested in the solution Dexem :

E-commerce

After Sales Management


Human ressources

Training Department


Store operations

Customer Service Management

The solution Dexem allows you to achieve these objectives: :

1Enrich customers database

2Optimize and manage communication with customers

3Analyze Customer feedback

4Improve customer segmentation