What the Shop

What the Shop

Website : http://www.what-the-shop.com/

About us
What the shop! is an analytics in store solution that collects customer information and offers a personalized customer journey

Selected list of retail KPIs where What the Shop has an impact

Marketing

  • Customer loyalty rate
  • Customer satisfaction rate

Marketing e-commerce

  • Unique versus returning visitors rate

Sales

  • Customers retention rate
  • Units per transactions

Sales e-commerce

  • Shopping cart abandonment rate

Sales physical store

  • Sales per square meter

Selected list of departments that might have an interest in using What the Shop

E-commerce

  • After Sales Management

Finance

  • Internal Auditor

Marketing

  • Marketing Management

Store operation

  • Store Management
  • Store operation
  • Store operation

Strategy

  • Strategy Manager
  • Strategy

Selected list of retail objectives where What the Shop can contribute

Marketing

  • Customer Relationship Management

Store Operations

  • Analyse customer behavior in the store and store performance