Wibilong

Wibilong

Website : http://www.wibilong.com/

About us
Wibilong is a SaaS platform that enables content creation around product conversations, through the creation and rapid activation of consumer communities.

Selected list of retail KPIs where Wibilong has an impact

Marketing

  • Customer loyalty rate

Marketing e-commerce

  • Unique versus returning visitors rate
  • Average client requests resolution time
  • Number and quality of reviews
  • Social Media Fans and likes

Sales

  • Customers retention rate

Selected list of departments that might have an interest in using Wibilong

E-commerce

  • After Sales Management

Marketing

  • Digital Marketing - Community Management

Store operation

  • Customer Service Management

Selected list of retail objectives where Wibilong can contribute

Marketing

  • Customer Relationship Management
  • Optimize Community Management