Wizville

Wizville

Website : http://wizville.fr/

About us
WizVille is a 360° customer satisfaction solution which faciltates customer reviews management.

Selected list of retail KPIs where Wizville has an impact

Marketing

  • Customer loyalty rate

Marketing e-commerce

  • Unique versus returning visitors rate
  • Average client requests resolution time
  • Number and quality of reviews

Sales

  • Customers retention rate

Selected list of departments that might have an interest in using Wizville

E-commerce

  • After Sales Management

Marketing

  • Digital Marketing - Community Management
  • Marketing

Store operation

  • Customer Service Management

Selected list of retail objectives where Wizville can contribute

Marketing

  • Customer Relationship Management